Shipping Rates and Services
We ship via UPS Ground. Shipping is free within the continental USA. If you are outside the Continental USA, please call for shipping rates. (805)492-3200.
Foreign Delivery outside the continental USA
Please call for rates (805)492-3200 or email: dolby [at] tapestriesntassels[dot]com for information concerning orders with foreign delivery destinations.
Returns
"We guarantee your absolute satisfaction – 100% of the time."
Everything listed on our site is unconditionally guaranteed. If you are not satisfied with something, please call 818.618.8901 or contact us for RMA # so proper credit is issued, then send it back within 30 days of receipt and we will gladly exchange, credit, or refund the cost of the item. Shipping and handling cannot be reimbursed, so please be aware that if you are purchasing a product that has "Free Shipping" you are responsible for the shipping return. In addition some of our items carry a restocking fee which will be deducted from your return should you wish to return them.